Delete your iSIMILAR data

iSIMILAR has no accounts. Your photos and the search index never leave your phone. A small amount of technical data about purchases, usage and errors is held by our service providers, linked to random identifiers. This page explains how to delete both.

1. Data on your phone

  • Reset the app: open iSIMILAR > Settings > Reset App. This deletes the visual index and the analysis data, and undoes the albums created in the app. Your photos are not deleted.
  • Turn off the weekly reminder in Settings: the app deletes its notification token.
  • Delete everything: uninstall iSIMILAR. This deletes all the data the app stores on your phone. Your photos are not deleted.

2. Data held by our providers

  1. Copy your iSIMILAR ID: open iSIMILAR > Settings, then press and hold the version number at the bottom of the screen. You will see “ID copied”.
  2. Email info@isimilar.app with the subject “Delete my data” and paste your ID.
  3. We will delete the record linked to that ID in RevenueCat: your purchase and subscription information and the measurement fields (paywall_trigger, batch_size, gallery_size and, if you answered it, use_case). We will confirm by email within one month.

If you can no longer open the app, send us the store and the approximate date of your purchase, and the order number from your Apple or Google receipt if you have it. We will try to find your record with that information.

3. What we cannot delete, and why

  • Error reports (Firebase Crashlytics) and Firebase installation identifiers are not linked to your iSIMILAR ID, so we cannot find which ones are yours. Error reports are deleted automatically after 90 days. Once you uninstall the app, it stops sending any data.
  • Apple and Google keep their own records of your purchases. To manage them, contact Apple or Google.

4. Your subscription

Deleting your data does not cancel your subscription. To cancel, use the “Manage Subscription” button in the app’s Settings, or go to https://apps.apple.com/account/subscriptions (iPhone or iPad) or https://play.google.com/store/account/subscriptions (Android).

If you use “Restore Purchases” after we delete your data, a new record is created so that you keep PRO.

5. Questions

info@isimilar.app · More details in the Privacy Policy: https://isimilar.app/privacy